Today’s challenging economic times and competitive landscape may be tougher than ever. Customers are better informed about the newest technology, and are demanding more from their security and surveillance providers. The playing field is changing rapidly. More and more systems are being built based on a "services" platform instead of a "capital" platform.

 

Initially referred to as Software as a Service (SaaS), these technologies allow you to deploy products and services that deliver on-going benefits to your customers, while providing your business with recurring monthly revenue. At IVR Controls, we refer to these types of system services as a Video Management System (VMS) because every system that is installed has the technology to monitor the status of every camera, device, connection, router, modem, power supply, fan, motor, and hard drive every second of every day.

 

Combined with the management is a very powerful and advanced system that provides a variety of automatic alerts. These alerts can be sent via text messaging to a mobile phone, e-mailed to a personal or business e-mail address or a combination of the two.

 

The VMS is the core of the IVR Controls technology and provides perpetual alerts that can be customized to meet the needs of the customer. These can range from sending the alerts 24/7, to only sending during a certain set of days and times (scheduled) to only sending when a specific event occurs. These alerts free the customer from having to constantly "play back" video to see if something has occurred. Because they will have received an alert, they'll know exactly when any event took place and will be able to take immediate action, rather than respond after the fact.

 

These alert services are just one of the ways that your company can deliver value-added services to your customers, separate your company form your competition and drive your revenue to stratospheric heights. Customers pay a monthly fee (RMR) for the services that fit their needs. As your RMR grows, so does the value of your business.